No waiting on payout day

Pass Iwild Casino verification before your first cash-out

Every licensed operator must confirm who a player is before money leaves, so a review at Iwild Casino usually finishes inside 13 hours.

Start verification

Curaçao Gaming LicenseOperating under license OGL/2005/9704/622 issued by the Gaming Control Board Curaçao since 2005

Six facts

The check at a glance

Six lines that settle who checks you, under what licence, and how quickly.

Who checks

Iwild Casino N.V.

Licence

Gaming Control Board Curaçao, OGL/2005/9704/622

Review time

13 hours

Required by

Before the first withdrawal

Verification contact

[email protected]

Minimum age

18+

Midway through sign-up

Send it once, send it sharp

Most delays come from a blurry photo, not from a problem with your account.

All four edges in frame

Your photo ID goes up first, and every corner of the card plus all four edges of the frame must sit inside the shot. Flat light beats a flash, since glare erases the print.

Full page, not a crop

A bill or bank letter dated recently proves where you live, and the address on it has to match what you gave us. Scan the whole page rather than cropping to the top corner.

A card copy we can read

Cards used for deposits need an image showing the first six and last four digits, with the middle covered. Nothing else on the card should be hidden from view.

A decision inside 13 hours

Nothing further is asked once the file is clean, and the team gets back within 13 hours. Watch your inbox for a short note if one image needs another try.

Proof that fits

A file that clears on sight

No document here is unusual, and each one has a single job to do.

Photo ID

ConfirmsYour name and date of birth

Must showAll four corners, readable print, no glare

Proof of address

ConfirmsWhere you actually live

Must showYour name, full address, recent date

Payment card image

ConfirmsThe card is yours to use

Must showFirst six and last four digits visible

How to turn a rejection into approval

Whose name is on the bill? A bill in a partner's name or an old flat proves nothing about you, so the address or name cannot be matched. Send a bill addressed to you at the current flat Update your profile before you resend

A picture that clears first time. Glare from a lamp or a corner cropped out leaves the checker unable to read the details, so the file is returned. Lay the card flat in daylight Keep the whole card inside the frame

Paper, not a screen grab. A screen grab from a banking app carries no proof that the account is yours, so the checker asks for the original. Photograph the paper bill itself Send the file to [email protected]

Routine paperwork, not a suspicion

Our licence from the Gaming Control Board Curaçao (OGL/2005/9704/622) obliges us to know that stakes come from lawful sources. Iwild Casino N.V. applies that rule to every account it reviews, so a funds request is routine administration rather than a suspicion about you.

Depending on how your account is used, any of these may be requested.

Recent bank statements
Payslips from your employer
A tax notice or assessment
Proof of a property sale
Records of a pension or inheritance

Know what comes next

What prompts a request for documents

At Iwild Casino the same check lands at set points, timed from your first cash-out onward.

The first cash-out checkpoint

The licence requires identity to be confirmed at the latest before money leaves, so the first cash-out is where the documents normally land.

When the names differ

Spelling differences between the profile and a passport stop an automatic match, so we ask for a fresh view of the same identity document.

More play, more checks

A higher limit changes your risk profile, so the closer look comes with that request and covers identity and the source of the extra money.

Ownership of a new wallet

An unfamiliar wallet on the account needs its owner confirmed, so we may ask for a statement showing that method in your name.

Quick answers

Before the second ask, not after

Settles the five loose ends players ask about after the upload screen and before the cash-out clears.

Will I have to send my documents in again later on?+

Usually not, once a set has been accepted it stays on file for your account. A second request can come if a card expires, a document goes out of date, or a source of funds review needs fresh paperwork. Keep the originals handy so the repeat is quick.

Do I have to verify before I can play at all?+

No, the requirement bites at the first withdrawal at the latest. That said, Iwild Casino may ask earlier, either when you register or when you make your first deposit, so having your files ready from the start saves a stall later.

What if my ID shows a different surname now?+

Yes, send both records and the gap is easy to close. A marriage certificate, a deed poll or a court order linking the old name to the new one alongside your photo ID is enough. Note the change in your verification message to [email protected] so the reviewer knows what they are looking at.

Which regulator signs off this casino, and under what number?+

The Gaming Control Board Curaçao supervises Iwild Casino N.V., a company registered there as 927045. Its licence is numbered OGL/2005/9704/622, and the business has held one since 2005. That licence is what obliges the identity and anti-money-laundering checks.

Can I take the document photos on my phone?+

Yes, phone photos are fine as long as the whole document sits inside the frame and the text is sharp. Shoot on a flat surface in daylight, avoid the flash, and check the picture before you send it. Blur and cropped corners are the usual reason an upload bounces back.